- REVIEWS
me in choosing my telephoto lense for my PC! Read Less
I initially chose what I thought would work, but being a portrait photographer who uses primarily a 35 and 24-70, I had no clue what was going to give me the results I was after.
So, I decided to call. And in that call ...Read More
I was educated in the nicest way and was able to swap my 1 lens rental for 2 at only $7 more! This allowed me to capture very wide landscapes and incredible close details of nature and WHALES!!!!
When it came time for the lenses to arrive at my house, I totally forgot I had to sign for them and missed the delivery. It was a nightmare and I was running all over my city looking for them. Did the team say "oh well, you weren't there"?.. NOPE!!! They were on the phones and emailing with UPS to locate where they were to ensure I would have them for my trip.. THE NEXT MORNING!!
Shout out to Courtney, who took this as if it were her own personal rental. She was able to get in between a carrier pick up and ensure my lenses were held for customer pickup before they would have been shipped to a large city facility and in no way would have made my luggage.
I know this story is all over the place and messy, but thats how it all felt in the moment and yet, LensRentals didn't give up on me.
My trip was 11/10 because of their help and I will forever recommend this service to photographers who need a lens!!!!
As far as the process, the easiest thing in the world and receive and return. Just make sure you're home to sign for the package ;) Read Less